I have a passion for innovation, creativity and technology. I consider myself as an evangelist in IT (Information Technology). 20 years IT experience working in a large corporate environments with hands on IT Help desk know-how.
Skilled Audio/Video Professional, aware of all the major players in this space. Experience in planning, coordinating and supporting world wide Video Conferencing, Live global Webcasts and Town Halls, Negotiating RFP (Request for Proposals), C Level Help desk support for Windows PC, Apple Macs, Smartphones and Tablet devices (Apple & Android). Managing business critical servers and ensuring backups were handled correctly.
Experienced in creating end user documentation and delivering training across various workplace solutions, understanding that knowing how to use the tools is key to any successful deployment experience. Making sure users can have the best collaboration experience no matter where they are and what tool or device they are using. Fluent in Spanish, Italian and English.