Salesforce B2C Solution Architect Exam Guide

The Salesforce Certified B2C Solution Architect (Arch-302) certification validates a professional’s ability to design secure, scalable, and high-performing B2C commerce solutions on the Salesforce platform. It is intended for solution architects, senior developers, and technical consultants who translate complex business requirements into end-to-end technical architectures. The exam measures expertise in requirements analysis, system design, data modeling, integrations, security, and performance optimization within enterprise B2C environments.

A major focus area of the Salesforce Certified B2C Solution Architect (Arch-302) is B2C Commerce architecture and integrations, which involves designing storefront experiences, managing product catalogs and pricing, and integrating Salesforce Commerce Cloud with CRM, OMS, ERP, and third-party systems. Candidates must understand API-led connectivity, event-driven architectures, headless commerce patterns, and strategies for handling high traffic volumes. Mastery of these concepts is essential, as architectural decisions directly impact scalability, reliability, and customer experience.

Sample Question: A retailer expects heavy traffic spikes during flash sales and needs reliable communication with an external OMS. Which integration approach is most effective?

Answer: An asynchronous, event-driven integration using APIs and messaging ensures scalability and fault tolerance.

To prepare for such scenario-based questions, candidates should combine hands-on practice with official Salesforce documentation and trusted resources like ItCertsdumps. Reviewing Salesforce Certified B2C Solution Architect practice questions and high-quality (Arch-302) study materials—rather than relying on (Arch-302) dumps—helps build true architectural understanding and exam readiness.