800-150 FLDTEC Certification: Comprehensive Guide to Supporting Cisco Devices for Field Technicians

The Supporting Cisco Devices for Field Technicians (800-150 FLDTEC) certification exam is designed for field engineers and on-site technical support professionals responsible for installing, replacing, and troubleshooting Cisco hardware. This exam validates practical skills required to support Cisco routers, switches, wireless devices, and collaboration endpoints in real-world customer environments. The target audience includes field service technicians, network support engineers, and Cisco partners who handle hardware diagnostics, component replacement, and device verification. Passing the 800-150 FLDTEC exam demonstrates hands-on competency in hardware support procedures, safety compliance, and effective use of Cisco documentation and service tools.

Key Exam Domain: Hardware Installation and Replacement Procedures:

One of the most critical domains covered in the 800-150 FLDTEC exam certificate is hardware installation and replacement. This topic is essential because field technicians frequently work on-site to replace failed components such as power supplies, fan trays, interface modules, and entire network devices. Candidates must understand proper electrostatic discharge (ESD) precautions, cable management standards, device boot verification, and post-replacement testing procedures. Mastery of this domain ensures minimal downtime and maintains network reliability. Technicians are also expected to interpret Cisco hardware documentation accurately and follow standardized RMA (Return Merchandise Authorization) workflows to ensure compliance with service-level agreements (SLAs).

Sample Question and Preparation Strategy:

Effective preparation for the 800-150 FLDTEC certification exam involves hands-on practice, reviewing Cisco official documentation, and using authorized training courses such as Cisco Learning Network resources.

Sample Question:

A field technician replaces a faulty power supply in a Cisco switch. What is the next step to verify successful installation?

A. Immediately close the service ticket

B. Check LED indicators and confirm the device boots without errors

C. Reboot the entire network

D. Remove and reinstall all connected cables

Correct Answer: B. Check LED indicators and confirm the device boots without errors

This question highlights the importance of verification procedures after hardware replacement. To prepare effectively, candidates should focus on lab simulations, hardware troubleshooting guides, and structured study materials from Cisco’s official training programs.

Advanced Troubleshooting Scenario with Sample Question:

Another key area in the Supporting Cisco Devices for Field Technicians 800-150 FLDTEC dumps exam is troubleshooting physical connectivity and hardware faults. Field technicians must identify whether issues stem from cabling, interface modules, or configuration-related concerns before escalating cases.

Sample Question:

A router fails to power on after a field replacement. What should the technician check first?

A. Software configuration settings

B. IP routing tables

C. Power source and cable connections

D. DNS resolution

Correct Answer: C. Power source and cable connections

This scenario emphasizes structured troubleshooting—starting with physical layer checks before moving to higher network layers. To prepare, candidates should review Cisco hardware installation guides, practice structured troubleshooting methodologies, and participate in hands-on labs. Combining official Cisco study materials, real-world practice, and structured review strategies is the most reliable way to confidently pass the 800-150 FLDTEC exam and excel as a Cisco field technician.